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Privacy Policy
  1. Your Privacy Matters

    We respect your privacy and are committed to protecting your personal information when you visit our website or book with us.
  2. Information We Collect

    We may collect:
    • Name, email address, phone number, and home address
    • Booking details, including dates of stay, apartment choice, number of guests, and special requests
    • Payment information (securely processed by our payment provider; we do not store full card numbers)
    • Website activity such as IP address and browsing behaviour
    In accordance with government and local authority regulations, we are also required to collect certain personal identification details prior to arrival, which may include:
    • Passport or national ID number
    • Date of birth
    • Nationality
    • Home address
    This information is collected strictly to comply with legal and regulatory obligations and is handled securely.
  3. How We Use Your Data

    Your information is used to:
    • Confirm and manage bookings
    • Communicate with you regarding your stay
    • Comply with legal, immigration, and tax requirements
    • Improve our services and website
  4. Sharing Your Data

    We do not sell your personal information. Data may be shared only with:
    • Payment providers to process transactions
    • Service providers supporting your stay where necessary
    • Government, legal, or tax authorities when required by law
  5. Cookies & Online Tracking

    Our website uses cookies to improve your browsing experience. You can adjust your browser settings to block cookies; however, some website features may not function correctly.
  6. Your Rights

    You have the right to:
    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Object to certain data processing
    • Withdraw consent at any time where applicable
    To exercise these rights, please contact us using the details below.
  7. Security

    We take appropriate measures to protect your data against unauthorized access, loss, or misuse.
  8. Third-Party Links

    Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
  9. Contact

    Email: tlcholidays@hotmail.com

    Address:

    Victoria court 1
    Av. Londres, 6
    38650 Los Cristianos

    By using our website or making a booking, you consent to this Privacy Policy.

    Last updated: February 2026